FREQUENTLY ASKED QUESTIONS
How do I order?
We have a convenient secure online ordering system or you may visit us the day of the event to place your order between 9am-7pm. You may also call us at 803-781-1201 to order. Our telephone system is answered by a virtual receptionist, so when you call you will get a recording, please select Option #1 to speak with a person. If you receive a message to please leave a voicemail, that means the person answering the calls is on another line. We promise, we will call you back! Please leave a voicemail.
Where are the prices?
This is a one day only event so we release (by email) the pricing after close of business Wednesday night, November 5th. We will also post our prices on our website Wednesday NIGHT and they will be posted until Thursday November 6th at 7pm. Make sure you are on our email list! Please note Permanent Makeup orders must be placed with Alyce at 803-767-2349 and she collects her payments.
I can’t stop by that day, but I want to order!
No problem! We will have a secure online form on our website homepage for you to enter your order and your payment information and VOILA! you’ve completed your order! This convenient purchasing option will be available on our website from the time the pricing is emailed out on the evening of November 5th until 7pm on November 6th. We will be closed for business Friday, November 7th so that we may process all of our orders.
Is my credit card information secure?
Yes, we use Secure Socket Layer (SSL) technology to encrypt the credit card information you send when you place your order. The information is encrypted on your computer, sent through the Internet as scrambled code, and decoded on a secure server. We do not store your credit card information. It cannot be read in transit. SSL is the recognized industry standard worldwide for such sensitive transactions, making it safe for you to shop with a credit card on the Internet. Even banks transfer money and complete credit card transactions using this secure method.
Where do I go when I get to the building?
If you are not sure of what to order, we are located on the first floor of the new Irmo Wellness Center (Suite 100 on the right side of the building lobby). Our laser technicians and medical staff will have tables set up in the spa lobby and treatment rooms and can write your recommended order up for you and answer questions. If you know exactly what you want to order or only want to purchase products, go straight to our checkout and the front desk staff will help you. We will also have various injectable and skincare vendors in the lobby of the building throughout the day.
Im not sure what I need?
No problem, our clinical staff (Laser Technicians, Licensed Estheticians, RN’s, LPN’s and Physician) will be in our lobby and treatment rooms all day. They are happy to answer questions, recommend services, help you complete your order and take your credit card payment information in person.
Do I need to register for a doorprize?
No, you can stop by anytime and head to one of our treatment rooms to spin our Prize Wheel! PRIZE WHEEL RUNS FROM 9AM-6:30PM! We will spin the wheel for you and you’ll get one chance to see if you win a prize. If you are lucky enough to win one of our FREE prizes, you could win an injectable filler, neurotoxin, laser or facial treatment or a skincare product. No purchase necessary. No exchanges- no exceptions, must be present to win (no spinning for others). If you do not want the prize you win, you may forfeit the prize or donate to our wonderful military. PRIZE WHEEL RUNS FROM 9AM-6:30PM!
Are you doing a drawing for doorprizes?
NO. To avoid crowding and to give our clients a better chance of winning a doorprize, we will spin one time on a Prize Wheel to see if you win something. You are not guaranteed a prize but we do give away a hefty amount of free treatments! No purchase necessary, no exchanges- no exceptions, must be present to win (no spinning for others). PRIZE WHEEL RUNS FROM 9AM-6:30PM!
May I bring a friend?
YES!! Please do, all are welcome! We love new clients! You and your friend(s) can mingle and also enjoy a catered wine reception during the later afternoon hours of 4pm-7pm.
What type of payment do you accept?
Cash, Visa, Mastercard, Discover, American Express and Carecredit. No personal checks please. Please note you may not use discounted gift certificates for these specials, as that is considered a “Double-discount” or “Double Dipping”. You can however, use the amount you spent for the gift certificates – just not the “free” money portion. The “free” money portion would be forfeited.