FREQUENTLY ASKED QUESTIONS
How do I order?
We have a convenient secure online ordering system or you may visit us the day of the event to place your order between 9am-7pm. Though phone orders are not the preferred method, you may also call us at 803-781-1201 to order. You will likely need to leave a voicemail, as we will only have one staff member available to answer the phones on November 7th. Please be patient as we will try to keep up with returning calls. If we have any questions about your order, rest assured we will give you a call either November 7th or November 8th. Your order may be processed Thursday November 7th, but the majority of orders are processed on Friday, November 8th.
Where are the prices?
This is a one day only event so we release (by email) the pricing after close of business November 6th, Wednesday night. We will also post our prices on our website Wednesday night 11/6 and they will be up through Thursday 11/7 until 7pm. Make sure you are on our email list! Please note all Permanent Makeup orders/questions must be placed with Alyce at 803-767-2349 and she collects her own payments and makes her own appointments.
I can’t stop by that day, but I want to order!
No problem! We will have a secure online form on our website homepage for you to enter your order and your payment information and VOILA! you’ve completed your order! This convenient purchasing option will be available on our website from the time the pricing is emailed out on the evening of November 6th until 7pm on November 7th. We will be closed to appointments on Friday, November 8th so that we can process all of our orders. If we have a question about your order, you will be called either 11/7 or 11/8.
Is my credit card information secure?
Yes, we use Secure Socket Layer (SSL) technology to encrypt the credit card information you send when you place your order. The information is encrypted on your computer, sent through the Internet as scrambled code, and decoded on a secure server. We do not store your credit card information. It cannot be read in transit. SSL is the recognized industry standard worldwide for such sensitive transactions, making it safe for you to shop with a credit card on the Internet.
Where do I go when I get to the building?
If you are not sure of what to order, please stop by! We do not have clinical staff answering the phone, they will be assisting clients in-person that day. We are located on the first floor of the Irmo Wellness Center (Suite 100 on the right side of the building lobby). Our laser technicians and medical staff will have tables set up in the spa lobby and treatment rooms and can help write your recommended order up for you and answer questions. If you know exactly what you want to order or only want to purchase products, go straight to our checkout and the front desk staff will help you. We will also have various injectable and skincare vendors in the lobby of the building throughout the day as well.
Im not sure what I need?
No problem, our laser technicians, bodysculpting clinicians, aestheticians and injectable medical professionals will be spaced out in our lobby and treatment rooms all day. They are happy to help you complete your order and take your payment information.
Do I need to register for a doorprize?
No, you can stop by anytime and head to the designated treatment room (at the end of our treatment room hallway) to spin our Prize Wheel! PRIZE WHEEL RUNS FROM 9AM-6:30PM! You’ll get one spin to see if you win a prize. If you are lucky enough to win one of our FREE prizes, you could win an injectable filler, neurotoxin, laser or facial treatment or a skincare product. No purchase necessary. No exchanges- no exceptions, must be present to win (no spinning for others). If you do not want the prize you win, you may forfeit the prize or donate to our wonderful military. PRIZE WHEEL RUNS FROM 9AM-6:30PM!
Will there be a “talk” or “informational session”?
No.
May I bring a friend?
YES!! Please do, all are welcome! We love new clients! You and your friend(s) can mingle and also enjoy a catered wine reception from Anna Cline Catering during the later afternoon hours of 4pm-630pm.
What type of payment do you accept?
Cash, Visa, Mastercard, Discover, American Express and Carecredit. No personal checks. Please note you may not use discounted gift certificates for these specials, as that is considered a “Double-discount” or “Double Dipping”. You can however, use the amount you spent for the gift certificates – just not the “free” money portion. The “free” money portion would be forfeited.
Please note that we do not make appointments during our open house – nor are we able to pull files/audit to see what you have banked the day of our open house – please call us next week to book your appointments. We cant wait to see you!